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Culture, continuous improvement, and engaging communication

3:10

Treating the plan as a living document; diagrams/short videos to make it understood.

Wrapping up

You have covered what goes into a safety management system, from the plan and the culture around it, through hazards, staffing and emergencies, to audits. Check your own organisation against each section and note one thing to improve. Effective Instruction and Leadership Skills 2 covers teaching and facilitation.